Terms of service
1. General InformationKevanni is operated by a company registered in Denmark under the following details:
Company Name: Kevanni
Address: Farverland 5, 2600, Glostrup, Denmark
CVR Number: DK45116425
Email: info@kevanni.com
We specialise in creating and selling unique, limited-edition wall art designed to bring personality and exclusivity to your space.
2. Ordering and Payment
2.1. Order Placement: By placing an order on Kevanni.com, you confirm that you are at least 18 years old and that all information provided (e.g., name, address, payment details) is accurate and complete.
2.2. Order Confirmation: Once your order is placed, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order. We reserve the right to cancel or decline an order at our discretion (e.g., due to stock unavailability or payment issues).
2.3. Payment:
We accept payments via:
- American Express
- Apple Pay
- Google Pay
- Maestro
- Mastercard
- Shop Pay
- UnionPay
- Visa
All prices are displayed in the customer’s local currency and include VAT where applicable. Payment is processed at the time of order placement.
| Market | Currency |
|---|---|
| Denmark | DKK (Danish Krone) |
| Sweden | SEK (Swedish Krona) |
| Norway | NOK (Norwegian Krone) |
| Eurozone | EUR (Euro) |
| USA | USD (US Dollar) |
| Canada | CAD (Canadian Dollar) |
| Australia | AUD (Australian Dollar) |
2.4. Pricing Errors: We strive to ensure all prices are accurate, but errors may occur. If a product is listed at an incorrect price, we reserve the right to cancel the order and refund any payment made.
3. Shipping and Delivery
3.1. We currently ship to Denmark, Sweden, Norway, Germany, France, Netherlands, Italy, Spain, Austria, Canada, Australia, and the United States. Shipping costs, free shipping eligibility, and estimated delivery times are displayed at checkout.
3.2. Delivery Time: Orders are typically processed within 1-3 business days. Estimated delivery times vary based on your location:
Denmark: 2-5 business days
EU: 5-10 business days
Outside EU: 10-20 business days
Please note that these are estimates, and delays may occur due to customs, holidays, or unforeseen circumstances.
3.3. Shipping Risks: The risk of loss or damage to the product passes to you upon delivery. If your order is damaged during shipping, please contact us within 48 hours of receipt at info@kevanni.com with photos of the damage.
3.4. Tracking: A tracking number will be provided via email once your order ships.
4. Returns and Refunds
4.1. Right of Withdrawal: As a consumer in the EU, you have a 14-day right of withdrawal under EU consumer protection laws. This period begins the day you receive your order. To exercise this right, notify us in writing at info@kevanni.com within 14 days, stating your intent to return the product.
4.2. Return Conditions: Products must be returned in their original condition, unused, and in the original packaging. You are responsible for the cost of return shipping unless the product is defective or incorrectly delivered.
4.3. Refund Process: Once we receive and inspect the returned product, we will process your refund within 14 days. Refunds will be issued to the original payment method. Shipping costs are non-refundable.
4.4. Defective or Incorrect Products: If your product arrives defective or is not as ordered, please contact us within 48 hours of receipt at info@kevanni.com with photos and a description of the issue. We will provide a replacement or refund, including return shipping costs, at our discretion.
5. Product Information
5.1. Limited Editions: Our artworks are limited editions, meaning they are produced in restricted quantities. Once sold out, they may not be restocked.
5.2. Product Variations: Due to the nature of art production, slight variations in colour, texture, or appearance may occur. These are not considered defects.
5.3. Images: Product images on our website are for illustrative purposes. We strive for accuracy, but colours may vary slightly due to screen settings.
6. Disclaimer
All artworks on this website are original works created exclusively by KÈVANNI.
Certain works incorporate visual references to well-known trade marks, logos, and brand imagery belonging to third parties, including luxury and fashion houses. Such references are used solely as artistic inspiration and form part of a transformative creative expression. They are not intended to, and do not, constitute commercial use of those trade marks in the trade mark law sense of that term.
The inclusion of any such references does not imply any affiliation, partnership, sponsorship, or endorsement by the relevant trade mark proprietors, nor does it suggest any commercial connection between KÈVANNI and those brands. The artistic use of recognisable brand imagery as a visual and cultural reference point is a well-established tradition within contemporary art and falls within the recognised boundaries of artistic freedom.
All third-party trade marks, logos, and brand names that may appear within the artworks remain the exclusive property of their respective owners. Their appearance within a work of art is not intended to create confusion as to the origin of the artwork or the products of the trade mark owners.
7. Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy (Privacy policy – KÈVANNI) for details on how we collect, use, and store your personal information. By using our website, you consent to our data practices as outlined in the Privacy Policy.
8. Limitation of Liability
8.1. Website Use: We are not liable for any damages arising from your use of our website, including but not limited to technical issues, viruses, or interruptions in service.
8.2. Product Use: We are not liable for any indirect, incidental, or consequential damages arising from the use of our products, except as required by law.
8.3. Force Majeure: We are not liable for delays or failures to perform our obligations due to events beyond our control, such as natural disasters, strikes, or government regulations.
9. Complaints and Dispute Resolution
9.1. Contact Us: If you have any complaints or issues with your order, please contact us at info@kevanni.com. We aim to resolve all issues promptly.
9.2. EU Dispute Resolution: If you are an EU consumer and we cannot resolve your complaint, you may use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
9.3. Governing Law: These Terms and Conditions are governed by Danish law. Any disputes will be handled by the courts of Denmark, except where EU consumer law provides otherwise.
10. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated terms.